Privacy Policy

  • Macpeople Oy protects the privacy of data subjects and complies with the EU General Data Protection Regulation (2016/679) and other applicable data protection legislation in all processing of personal data

    Macpeople Oy
    Business ID 0728151-1

    Fredrikinkatu 48 A
    00100 Helsinki
    tel. 010 230 7300

  • For more information on data protection and personal data processing, please contact customer service at:

  • Macpeople Oy Asiakasrekisteri. Customer Register. The register consists of several sub-registers.

  • Personal data will be processed with the consent of the data subject or on the basis of a commission or customer relationship. The information is used to conduct our business, manage our customer relationships, communicate with our customers and market our products. The registrar may use the information in the register for direct marketing if the client so permits.

  • The register holder will only collect personal data that is relevant and necessary for the purposes described in this privacy statement.

    Customer information:
    First name
    Last name
    Street address
    ZIP code
    Post office
    E-mail address
    Serial number
    Web service ID and password

    When purchasing with credit:
    Credit terms
    Information required for credit control

    Operating data:
    Purchase history
    Order, delivery, and return events

    Direct marketing terms and conditions:
    Direct marketing permission
    Newsletter subscribtion

    Personal data will be kept for as long as it is necessary for the purposes described in this privacy statement. The longer-term retention of some information is affected by legislation, such as accounting law, responsibilities and obligations in relation to consumer sales, reporting obligations, and equipment manufacturer requirements. Service order documents are kept safe for 5 years in accordance with the manufacturers' requirements.

  • Websites and the web store (1Store Webshop) use cookies to improve the quality of the site and make it more user-friendly. You may choose to disable cookies in the web browser settings menu - in that case the site does not work as intended. The information is used for shopping cart, ordering, and logging in.

    We use Google Analytics to analyze the data. Google Analytics data cannot infer the identity or information of an individual customer.

    By using our sites, you agree to the use of cookies.

  • The register is collected from multiple sources as a customer relationship is established at or at 1Store stores. A customer relationship is created when a customer creates an account at, orders and purchases goods or services, subscribes to a newsletter, requests an offer or information.

    The validity of consumer customer information is not checked in the registry office. The contact and credit information of Macpeople Oy's billing customers is reviewed and monitored from the online databases of Bisnode Oy's credit information service YTJ

  • The Register Holder may disclose personal data to the appropriate authorities to the extent permitted and required by applicable law.

    Information is not transferred outside the European Union or the European Economic Area unless it is necessary for the technical implementation of the service or for other legitimate reasons. In this case, the register holder shall, through contractual arrangements, ensure an adequate level of data protection as required by law.

    Macpeople Oy uses external subcontractors and service providers to provide services. Personal data may only be disclosed to these parties to the extent necessary. Some of the services we use may be located outside the EU, and we will work to ensure that personal data is processed in accordance with this Privacy Policy and applicable law.

  • Macpeople receives service to be executed on Apple devices and passes them to Apple Authorized Service Providers. If the device manufacturer Apple requires the following items are recorded for maintenance:

    Telephone number
    E-mail address
    Serial number of the device being serviced, checked from the device

    We do not check the validity of the information.
    If the service requires the purchase receipt of the device for warranty or other free service, we will provide a copy of the receipt with all information to the service provider and the manufacturer.

    For checking the completion of the service or quality control, Apple may send a customer satisfaction survey to the email address provided. If you have already registered your device, for example during setup, it is possible that you will be contacted based on the contact information in the Apple registry.

  • Personal records are appropriately protected to prevent misuse, loss, destruction and unauthorized access.

    Only Macpeople Oy personnel with a personal username and password, who need to process personal data when handling a customer relationship, will process the register.

    Persons using the register shall be bound by the obligation of professional secrecy.

  • The data subject has the right to be informed about the processing of his / her personal data, to check his / her personal data and to request the correction of inaccurate or inaccurate information and the completion of such data. The data subject may request the deletion or transfer of personal data or request a restriction on the processing. Where processing is based on consent, consent may be revoked at any time.

    The request for access rights must be addressed to the registry liaison officer in sufficient detail and in writing. We process requests for review within a reasonable time. We reserve the right to charge a fee for processing processing requests for customer data.

    The data subject has the right to complain to the data protection authority if the data subject considers that his or her personal data have been processed in violation of applicable law.

  • Due to the evolution of the services and changes in legislation, we reserve the right to change the privacy policy. We will announce the changes on our website, which also contains the latest version of this leaflet.

  • We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.